HTM:
Who We Are
Greg Baldwin
Managing Director
Greg Baldwin
Managing Director
What is your name?
Greg Baldwin
What is your job title?
Managing Director
How long have you worked for HTM?
10 years.
Tell us about your role? What do you enjoy the most?
Managing Director, oversee strategy and all the great team and other leaders we have here.
First memory at HTM?
Coming in with Dad on my days off school. Seeing the business in its infancy and the raw form of the principles that exist today.
What are the top 3 attributes that you need to succeed in your role at HTM?
Drive, logic, fun.
What do you believe has been the key to HTM’s success over the past 30 years?
It’s people. Dad always ensured he had better people than him in every role.
What are you currently looking forward to/excited about for the business?
Continuing to refine how we deliver our work as a business and scaling our operating to focus on growth of us as a business and individuals.
What advice do you have for anyone considering a career in Traffic Management?
Think long term. The industry has so many opportunities beyond what you see on day 1.
What do you like about working in the traffic management industry?
The community. Everyone seems to have different stories of how we got to it, but all have the same reason why.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
What does this value mean to you?
Delivery - it encompasses everything we do. Without it, we don’t exist.
What’s your favourite memory or proudest moment while working at HTM?
Purchasing and developing the new offices with Dad. A fun and challenging experience.
What do you think makes HTM such a great place to work?
Our ability to have fun, but also have honest conversations and holding people to account.
Best piece of advice you've been given whilst at HTM?
Good is the enemy of great.
Is there a message you'd like to share on this business milestone?
Proud of everyone who is part of the companies past and excited for everyone who is part of its future.
Marcus Casey
Operations Director
Marcus Casey
Operations Director
What is your name?
Marcus Casey
What is your job title?
Operations Director
How long have you worked for HTM?
24 years
Tell us about your role? What do you enjoy the most?
My role as Operations Director is to be responsible for overseeing the day-to-day operations of the business, ensuring efficiency, productivity, and alignment with strategic goals, objectives and targets.
First memory at HTM?
On my second day at HTM, (February 2001) Never having done or even known what traffic management was, I was stood on the hard shoulder of the M6 battling with safety line, it was so windy that the rain was sideways, it was freezing cold and I was soaked through to the skin with lorries going passed at 58mph. I thought "this isn't for me!" (That thought didn't last long)
What are the top 3 attributes that you need to succeed in your role at HTM?
Ambition, the will to change and grow and a passion for the business.
What do you believe has been the key to HTM’s success over the past 30 years?
Our culture.
HTM's culture was set out from day 1 of the business starting, we do things right, we do it safe and we enjoy what we do. If we make mistakes, we admit it and learn. "We don't make the same mistake twice"
What are you currently looking forward to/excited about for the business?
Seeing where the next 30 years takes us!
What advice do you have for anyone considering a career in Traffic Management?
Go for it!
Traffic management as an industry is still growing, there's opportunities everywhere. If you have the ambition to grow as a person, you can. I started out at HTM 24 years ago and committed myself to always learning, learning about the industry and learning about the business.
What do you like about working in the traffic management industry?
It can be a challenge!
Challenges don't just help you learn, they help you stay focused, we have to keep changing, adapting and learning.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health). What does this value mean to you?
Safety is at the forefront of everything we do and has been a core value since the company started. For me, it represents peace of mind, knowing that we’re doing everything possible to protect our people means we’re not only meeting expectations, we’re doing things the right way.
What’s your favourite memory or proudest moment while working at HTM?
My proudest day at work was the day I became a Company Director. Growing up, a Directorship wasn’t something I ever imagined for myself, I came from a background where the focus was on leaving school, getting a job, and working hard. So being given this role was not only a huge personal achievement but a sign that the business truly believed in me, my potential, and what I brought to the table.
What do you think makes HTM such a great place to work?
The people, the opportunities, the team spirit.
Best piece of advice you've been given whilst at HTM?
"If you don't know the answer, say you don't then find it out" (Keith Baldwin 2004) This was on my first day after being promoted into the office. I sat at my desk, the phone rang, a client asked me a question and I was worried to give a wrong answer. That's when Keith gave that advice that I still use every day.
Is there a message you'd like to share on this business milestone?
I am so proud of the team of people that have helped the business reach this huge milestone. Thinking back to when I started and there were a total of 15 employees working out of a tiny depot to sitting here now with over 270 employees working out of multiple depots across the country is nothing short of amazing.
Lucinda Sturman
Head of HR
Lucinda Sturman
Head of HR
What is your name?
Lucinda Sturman
What is your job title?
Head of HR
How long have you worked for HTM?
Over 2.5 years now
Tell us about your role? What do you enjoy the most?
My primary responsibility is to translate the business objectives into clear, actionable HR strategies that support our business goals. From ensuring legal compliance, cultivating an inclusive workplace culture to supporting development, I’m here to ensure our people practices drive performance and create an environment where every individual can thrive.
First memory at HTM?
Dogs and doughnuts! My very first day set the tone, fun, welcoming, and full of personality. It immediately showed me that HTM is a place where culture genuinely matters.
What are the top 3 attributes that you need to succeed in your role at HTM?
Strategic Thinking
As Head of HR, it's essential to align people strategies with HTM’s long-term business goals. Strategic thinking allows me to anticipate workforce trends, support organisational transformation, and ensure that our HR initiatives contribute meaningfully to overall business performance.
Emotional Intelligence
Building trust, managing sensitive issues, and fostering a positive workplace culture all require a high level of emotional intelligence. Understanding people, listening actively, and responding with empathy are key to supporting employee engagement, conflict resolution, and leadership development.
Adaptability
The HR landscape is constantly evolving, from legislative changes to shifts in employee expectations. Success in my role demands the ability to adapt quickly, embrace innovation, and lead change confidently, ensuring HTM remains agile and future-ready.
What do you believe has been the key to HTM’s success over the past 30 years?
HTM’s success comes down to our mindset of always being Streets Ahead. We’ve consistently led the way by thinking differently whether in how we develop our people, innovate in operations, or embrace change. The dynamic, forward-thinking approach is driven by passionate, agile people is what has kept us ahead of the curve for 30 years, and it’s what will carry us into the future.
What are you currently looking forward to/excited about for the business?
Opportunities for continued development of our culture. We are Streets Ahead in how invest in our culture, our understanding of our people being our greatest asset means we are guaranteed to succeed.
What advice do you have for anyone considering a career in Traffic Management?
Traffic Management is fast-paced, varied, and full of opportunities to make a real impact. For women especially, don’t hold back. There’s absolutely a place for you in this industry. Be bold, seek support, and know that your voice matters. Your perspective can help shape the future of this field.
What do you like about working in the traffic management industry?
Traffic management is such a dynamic and rapidly evolving industry. It’s exciting to see the positive changes taking place. While there’s still important work to do, especially around culture, it’s inspiring to know that at HTM, we’re already leading the way. We truly are Streets Ahead.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health). What does this value mean to you?
Mental Health resonates most with me. Wellbeing is the foundation of a thriving workplace. Supporting mental well-being is not only the right thing to do, t’s also crucial to unlocking people’s full potential and fostering a culture where everyone feels safe, heard, and valued.
What’s your favourite memory or proudest moment while working at HTM?
For me, it's the quiet wins, the messages from colleagues sharing how I've positively impacted culture or helped them feel heard. Those moments, where I know I’ve made a real difference, are what make me proud.
What do you think makes HTM such a great place to work?
Fun. There are lots of great things about HTM, but if I was to shout about why someone should work here it is because we have fun together.
Best piece of advice you've been given whilst at HTM?
“We fail together.” It reminds me that we’re a team through the highs and lows, and that learning from failure is just as important as celebrating success.
Is there a message you'd like to share on this business milestone?
Happy 30th to HTM! It’s a privilege to be part of a company with such a proud history and an exciting future. Here’s to continuing to lead the way and staying truly Streets Ahead.
Paulette Murphy
Receptionist
Paulette Murphy
Receptionist
What is your name?
Paulette Murphy
What is your job title?
Receptionist
How long have you worked for HTM?
23 years.
Tell us about your role? What do you enjoy the most?
Answering calls, meeting/greeting guests, and performing other administrative duties.
First memory at HTM?
How friendly all the staff were.
What are the top 3 attributes that you need to succeed in your role at HTM?
Being welcoming, calming and a good listener.
What do you believe has been the key to HTM’s success over the past 30 years?
Hard work, working as a team and pulling together.
What are you currently looking forward to/excited about for the business?
Seeing the company grow.
What advice do you have for anyone considering a career in Traffic Management?
There is nothing you can't do.
What do you like about working in the traffic management industry?
No two days are the same, and meeting people from all walks of life.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety, first and foremost, and the rest of our values should follow.
What’s your favourite memory or proudest moment while working at HTM?
Working with Keith Baldwin.
What do you think makes HTM such a great place to work?
Working with the people from the operatives to the directors - everybody matters.
Best piece of advice you've been given whilst at HTM?
To be honest and always be yourself.
Is there a message you'd like to share on this business milestone?
From Keith putting HTM on the map, and for Greg to carry on his legacy to bigger and brighter things for many more years to come. It’s been fantastic to be a part of.
Kurt Hartree
Lead Traffic Management Operative
Kurt Hartree
Lead Traffic Management Operative
What is your name?
Kurt Hartree
What is your job title?
Lead Traffic Management Operative
How long have you worked for HTM?
4 years.
Tell us about your role? What do you enjoy the most?
Providing high quality traffic management for our clients. Installing, maintaining and removing traffic management, whilst following the method statements and following HTM's values. Leading a crew in order
to do this in a timely and safe manner.
The things I enjoy the most about my role is getting to know the clients, work colleagues, pedestrians and road users. We meet everyone from all walks of life. Helping all of these individuals in every way possible, from little interactions and conversations to going above and beyond to make these individuals feel valued.
First memory at HTM?
My first memory at HTM is my induction. I remember sitting in the transport office at 409. I was made to feel so welcome by the whole of the transport department. I remember sitting at Simon Barrs desk
the nervous individual I was. Then the nerves just went away as the conversations went and made me feel a part of the team already.
My first day on the road, I remember being asked after I finished my workload, if I could take Keith Baldwin to get his car from the garage. Being my first official day I was so petrified to be taking the founder of the company anywhere. But what a journey that was. The laughs we had and the fact he spoke to me in such a friendly way, like we knew each other for years. It was an honour to meet the man. He made me feel so welcome.
What are the top 3 attributes that you need to succeed in your role at HTM?
To be hard working, good at communicating and having a drive to work.
What do you believe has been the key to HTM’s success over the past 30 years?
Every single person at HTM had been the key to HTM’s success. Everyone's role plays a massive part in the achievements the company has made. Without each other, HTM wouldn't be where it is today.
What are you currently looking forward to/excited about for the business?
The company hitting 30 years, to celebrate this great milestone and the achievements the business has made throughout the years.
What advice do you have for anyone considering a career in Traffic Management?
When I started HTM I had no traffic management experience what so ever. I joined, learned and grew my knowledge massively. I am so happy to be able to pass on my knowledge to other individuals too.
So my advice is, don't feel like you have to know everything about TM. You learn and progress. With hard work and dedication, you will gain the knowledge you need. Make that jump you want and go for it. You won't be disappointed.
What do you like about working in the traffic management industry?
The walks of life you see. Down to the clients, colleagues, road users, and residents. The relationships you build and the understanding of each individual's need. Also, standing back from your job, looking at the work you have completed and being proud of what you have achieved. It gives me great satisfaction.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health). What does this value mean to you?
Mental health. Every single one of the values links to each other, but in order to achieve these values, your mental health needs to be at its best.
Being able to support each other while at work - whether it’s job-related or home life- I feel mental health is so important. Make each other feel accepted and feel they are important and wanted. A happy workforce makes everyone works harder and enjoys their work. This in turn gives great client satisfaction and enables us to achieve the rest of the values.
What do you think people misunderstand about what you do?
The public think we do things just to annoy them, but that is not the case. We are doing our jobs, making the workers and public safe in the most convenient way we possibly can. It can be annoying with road works seem like they are here, there and everywhere and trust me, us Traffic Management Operatives have the same feeling sometimes. But in order to fix your road, have events etc, a slight inconvenience will be worth it in the end.
What’s your favourite memory or proudest moment while working at HTM?
Helping start the Pride movement in HTM by suggesting to management that we take part in Birmingham Pride Parade. Making the community feel more welcome within the industry. We have done this for 3 consecutive years. Each year has gotten bigger and better. Being able to say I helped start that is a great achievement and it creates memories for not only the people involved in the parade, but for the public too. Make the Pride community feel that they are accepted and welcome within traffic management.
What do you think makes HTM such a great place to work?
The individuals working here. Everyone is unique and different in the own ways. It make HTM feel so welcoming.
Best piece of advice you've been given whilst at HTM?
"Be You!" Being able to be myself at work makes me feel so happy and makes me enjoy coming to work.
Is there a message you'd like to share on this business milestone?
Congratulations, 30 whole years. To be a part of celebrating 30 is a pleasure. Here to another 30 years. Keith would be so proud and his legacy will always be with us all.
Aaron Rowles
Lead Traffic Management Operative
Aaron Rowles
Lead Traffic Management Operative
What is your name?
Aaron Rowles
What is your job title?
Lead Traffic Management Operative
How long have you worked for HTM?
4 years
Tell us about your role? What do you enjoy the most?
As a Lead TMO at HTM my role is to ensure a safe, smooth delivery of temporary traffic management for our clients. Prior to any shift, I deliver a briefing to all operatives who are working on the job and ensuring all aspects of health and safety are met and all operatives understood the tasks that are required for the days work ahead.
First memory at HTM?
My first memory at HTM was heading into the office for my driving assessment with Simon Barr from the transport department. I was made to feel very welcomed into the HTM Head Office by Polly and then was met by the transport team.
What are the top 3 attributes that you need to succeed in your role at HTM?
Great Communication. Striving to deliver high standards of TTM. Being an approachable and friendly individual.
What do you believe has been the key to HTM’s success over the past 30 years?
Whether you work in the office or out on the road, the key to success is following the values that HTM have. Over the past 30 years, this has been passed down through Keith's legacy; he strived to ensure
HTM was and still is the best it can be throughout the workforce.
What are you currently looking forward to/excited about for the business?
Celebrating the milestone of 30 years of HTM and many more years to come.
What advice do you have for anyone considering a career in Traffic Management?
My advice for anyone who is considering a career in traffic management is, even if you have no knowledge of traffic management and haven't worked in the industry before, give it a go.
What do you like about working in the traffic management industry?
Building a great rapport with clients, colleagues and members of the public whilst completing daily task requirements to the highest standards.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health). What does this value mean to you?
All of the HTMs' values are somewhat linked in one way or another, but the main value I have chosen is Mental Health.
Mental health is very important for day-to-day living. Whether it be home life or work life, mental health can be impacted.
This value ensures that the help and support is there for you and with myself being one of the Mental Health First Aiders within the business, I am able to offer the guidance and support to other colleagues that may not be having a great day or that just need a bit of help to pick themselves up and carry on.
What do you think people misunderstand about what you do?
A lot of people just think that we do the job that we do just to disrupt the road network, and don't realise that we are there to protect them and our clients and workforce whilst road works are happening.
What’s your favourite memory or proudest moment while working at HTM?
My proudest moment at HTM has to be when myself and others from the LGBT+ community who work within the business came up with the idea of entering the Birmingham Pride Parade. HTM had its own float and was the only TM company at the time that took part in the parade, and still does go along each year for the past 3 years to this event.
What do you think makes HTM such a great place to work?
Working with a variety of operatives, been able to learn from one another and able to share your knowledge and experience with the workforce.
Best piece of advice you've been given whilst at HTM?
Don't let anyone dull your sparkle. Carry on being you.
Is there a message you'd like to share on this business milestone?
Congratulations on reaching 30 years of HTM. May there be many more years to come.
Christopher Blyth
Lead Yard Operative (Lincoln)
Christopher Blyth
Lead Yard Operative (Lincoln)
What is your name?
Christopher Blyth
What is your job title?
Lead Yard Operative (Lincoln)
How long have you worked for HTM?
2-3 years - Direct since April 2023, with agency before
that from March 2022.
Tell us about your role? What do you enjoy the most?
My job entails the day to day supervision of the van status, stock counting, sign making, and maintaining of the yard. I also assist the Coordinators with any jobs they require. I enjoy making the signage up.
First memory at HTM?
Walking with a Stop & Go Board up and down a road covering over 5 miles!
What are the top 3 attributes that you need to succeed in your role at HTM?
Remain calm, don't stress, and to organise my time.
What do you believe has been the key to HTM’s success over the past 30 years?
Uniformity and quality of service.
What are you currently looking forward to/excited about for the business?
Hopefully a bigger yard and better storage for Lincoln!
What advice do you have for anyone considering a career in Traffic Management?
If they show willingness and hard work they can have a good career in the industry.
What do you like about working in the traffic management industry?
You get to see parts of the county that you wouldn't normally as well as finding all the back roads for when roads are busy.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health). What does this value mean to you?
Delivery - If you are delivering the service correctly then you are keeping all road users safe and collaborating with the work crew.
What’s your favourite memory or proudest moment while working at HTM?
When I was on the road, I had work crews requesting me on their sites. It’s a compliment to have done a good job that people want to work with you again.
What do you think makes HTM such a great place to work?
The company support for staff members at all levels.
Best piece of advice you've been given whilst at HTM?
If unsure, ask for advice from someone senior.
Is there a message you'd like to share on this business milestone?
Congratulations on 30 Years of continued growth. May it continue!
Flora Donnelly
Marketing & Communications Manager
Flora Donnelly
Marketing & Communications Manager
What is your name?
Flora Donnelly
What is your job title?
Marketing & Communications Manager
How long have you worked for HTM?
4 years (since June 2021)
Tell us about your role? What do you enjoy the most?
I manage our marketing and communications, both externally and internally. I love the variety within my role, working with different departments and coming up with new ways to share HTM's incredible story, from being on site taking photos, to coming up with exciting initiatives and campaigns, I enjoy what I do.
First memory at HTM?
It would be being greeted by the infamous HTM dogs, Fletch and Wally at my interview. I was quite nervous and they made me feel much more relaxed. After that, it would be the first breakfast meeting we had in what is now the new HTM HQ, back when it was an empty (and very dusty!) old showroom space. The meeting was very relaxed and informative and I got a feel for what HTM’s culture was like.
What are the top 3 attributes that you need to succeed in your role at HTM?
Creativity, adaptability and resilience.
What do you believe has been the key to HTM’s success over the past 30 years?
Our commitment to company culture and doing the right thing, for our clients and our people.
What are you currently looking forward to/excited about for the business?
Launching the 30th birthday campaign after so much planning! Excited to see it all come together.
What advice do you have for anyone considering a career in Traffic Management?
There are so many opportunities in this industry - don't rule it out!
What do you like about working in the traffic management industry?
There is so much happening in the industry and I feel not many people realise the extent of planning and coordination that goes into the work that we do. It's an interesting industry to be part of!
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Innovation - Our founder Keith was a true innovator and I think the business is able to adapt and change as is required in order to remain successful. Not always through product innovation, but in a forward-thinking approach and 'Streets Ahead' mentality. We are always looking ahead and striving to be the best we can be.
What’s your favourite memory or proudest moment while working at HTM?
My favourite memory is a tough one. So I'm going to cheat and share a few!
1) Hosting the first-ever Streets Ahead awards. Having come up with the initial concept of the VIP (Values In Practice) Nominations, getting this to our first physical in-house awards event was a proud moment and seeing the joy it gave not just our operatives, but the pride Keith showed in seeing the workforce rewarded was amazing.
2) Surprising Greg with his own Inspirational Leader award this year at the most recent Streets Ahead awards. It's not often you get to keep a secret and surprise your MD with something like this. Seeing Greg realise what was happening was a special moment.
What do you think makes HTM such a great place to work?
The people.
Best piece of advice you've been given whilst at HTM?
You only fail if you quit.
Is there a message you'd like to share on this business milestone?
I'm incredibly proud of the small part I've had to play in HTM's journey to reach this impressive milestone. Thanks to everyone who has welcomed me into the business and been a part of my journey within the TM industry so far. I've enjoyed every second and look forward to seeing what else we can achieve.
Ross Simpson
Head of Commercial
Ross Simpson
Head of Commercial
What is your name?
Ross Simpson
What is your job title?
Head of Commercial
How long have you worked for HTM?
20 years
Tell us about your role? What do you enjoy the most?
My role consists of developing and implementing commercial strategies aligned with business objectives, ensuring profitable growth for the business.
Having recently stepped into the role of Head of Commercial, following in-depth conversations with business directors and the development of a tailored job description, I’ve already found the position both rewarding and energising.
What I enjoy most is the insight it’s giving me into key business functions — particularly around financial performance. Monitoring project profitability and ensuring revenue targets are met has given me a
deeper understanding of how commercial decisions directly impact the company’s strength and sustainability.
It’s not only contributing to the growth of the business, but also significantly expanding my own skillset and strategic thinking. That balance — between business impact and personal development — is what I’m finding most enjoyable in this role so far.
First memory at HTM?
It’s incredible to see how far our industry—and health & safety standards—have come over the years. I still vividly remember my very first day: I turned up in combat trousers and trainers, was handed a piece of paper with nothing but a road name scribbled on it, a hi-vis vest, a pair of gloves, and was introduced to someone with a quick, ‘Here’s Simon, you’ll be working with him.’ They handed me the keys to a vehicle and said, ‘Crack on!’ And that was it - no induction, no brief! Looking back now, it’s almost unthinkable how different things were. The evolution since then, both in terms of professionalism and safety, has been massive and for all the right reasons.
What are the top 3 attributes that you need to succeed in your role at HTM?
Commercial acumen, leadership and drive.
What do you believe has been the key to HTM’s success over the past 30 years?
Strong industry expertise, adaptability and innovation. Also creating strong partnerships and maintaining high levels of communication, both externally and internally.
What are you currently looking forward to/excited about for the business?
Being part of HTM’s growth year after year has been both challenging and incredibly exciting. With the continued expansion of the business and the addition of some fantastic new team members, I’m genuinely excited about the direction we're heading. I’m proud to be part of the journey and can’t wait to see just how far HTM can go!
What advice do you have for anyone considering a career in Traffic Management?
If you’re safety-conscious, calm under pressure, and enjoy being part of keeping people safe and projects moving, traffic management can be a stable, rewarding career. Like any job, it has challenges, but it also plays a vital role in public safety and infrastructure.
What do you like about working in the traffic management industry?
Over the years, I've built strong industry knowledge and developed lasting relationships with clients in an ever-evolving environment to which I knew nothing about 20 years ago!
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Mental health is something very close to my heart, as it’s something I’ve personally struggled with—and continue to face. By speaking openly about it and making it more relevant in everyday conversations, I believe we can break down stigma and create spaces where people feel seen, supported, and not alone.
What’s your favourite memory or proudest moment while working at HTM?
Over the past 20 years, I’ve had many opportunities to grow since starting out in the industry. Through the training, knowledge, and support I received both in business and within the industry, I’ve been able to set clear goals for my personal and professional development and continue to do so.
What do you think makes HTM such a great place to work?
From top to bottom and vice versa, despite the growth of the business, it has always maintained a family feel, built on openness and honesty.
Best piece of advice you've been given whilst at HTM?
Always feel empowered to express yourself on your journey toward achieving your goals and personal growth.
Is there a message you'd like to share on this business milestone?
Reaching this milestone is not just a reflection of the business's growth, but also a testament to the people behind it. Over the past 20 years, I’ve had the privilege of developing both personally and professionally, thanks to the training, knowledge, and unwavering support I’ve received. What stands out the most is that, no matter how much the business has evolved, it has always kept that family feel—grounded in honesty, openness, and mutual respect. I’m proud to be part of this journey and excited for what’s ahead.
Kayleigh Sheward
ESG Coordinator
Kayleigh Sheward
ESG Coordinator
What is your name?
Kayleigh Sheward
What is your job title?
ESG Coordinator
How long have you worked for HTM?
3 years
Tell us about your role? What do you enjoy the most?
I look after all the environmental, social and governance impacts within the business. It is so hard to pick a single thing that I enjoy most, as I love my job! Some of the best parts are being able to help raise money for different charities, help support the local community such as local schools, working on initiatives to reduce our carbon footprint, and I also secretly really enjoy completing our ISO audits and helping to continually improve how we work as a business.
First memory at HTM?
My first memory was where I had a tour of the office at 409 and sat with a few people from each department to see what their job was, and had the chance to ask questions. Everyone I sat with was really welcoming and helped me get a much better understanding of the part everyone plays within the business.
What are the top 3 attributes that you need to succeed in your role at HTM?
The top 3 attributes needed to succeed here are: honesty, determination and positivity.
What do you believe has been the key to HTM’s success over the past 30 years?
I believe it is the powerful, respected leadership which has been the key to HTM's success. The leadership is one like I have never seen before, where everything done is done with the business and its employees at the heart of it.
What are you currently looking forward to/excited about for the business?
I am looking forward to seeing how the business continues to grow and develop, and what other positive impacts the business can have on the communities around us.
What advice do you have for anyone considering a career in Traffic Management?
Just do it. The industry is one of its own and really is like one large family.
What do you like about working in the traffic management industry?
The opportunities to do something different all the time and the fact that you will always learn something new every day.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Collaboration - Working at HTM, you are always collaborating, where it's within the different departments, our 12Alliance members, with clients or suppliers. It’s great to know that everyone within the business will help you out and work with you when you need them to.
What’s your favourite memory or proudest moment while working at HTM?
My proudest memory while working at HTM would be getting my Streets Ahead Award. I won in the ’Best Newcomer in Management’ category. I was up against some brilliant colleagues and had no idea I had won. I still have my award above my fireplace at home!
What do you think makes HTM such a great place to work?
The family feel that is embedded within the culture. Everyone is part of one team, regardless of what department they work in and all share the same vision for the company.
Best piece of advice you've been given whilst at HTM?
It doesn't matter if you make a mistake, as long as you learn from it.
Is there a message you'd like to share on this business milestone?
Just how proud I am to work for HTM and I cannot wait to see where we are as a business in 30 more years time!
Dave Plaza
12A TSCO/Foreman
Dave Plaza
12A TSCO/Foreman
What is your name?
Dave Plaza
What is your job title?
12A TSCO/Foreman
How long have you worked for HTM?
18 years in this stint and 20 years in total.
Tell us about your role? What do you enjoy the most?
I oversee the installation and removal of various lane closures and road closures. What I enjoy most is that I’m not stuck in an office and get to spend my working time outside.
First memory at HTM?
The yellow work vehicles!
What are the top 3 attributes that you need to succeed in your role at HTM?
Be hardworking, have good communication skills and finally take some pride in your work.
What do you believe has been the key to HTM’s success over the past 30 years?
The friendly working environment.
What are you currently looking forward to/excited about for the business?
The business hitting its milestone of 30 years operating as a company.
What advice do you have for anyone considering a career in Traffic Management?
You work long hours, being away from your family life but you will make friends for life as you get to meet some really great personalities in the industry.
What do you like about working in the traffic management industry?
The banter.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Delivery. The closure that you install out on the road is a representation of yourself, so if you set a standard, people will see this.
What’s your favourite memory or proudest moment while working at HTM?
My proudest moment is a collection of all the achievements I’ve hit over the years in all the roles and responsibilities that have come my way, and the knowledge I’ve been able to pass down to new operatives just starting out in the industry.
What do you think makes HTM such a great place to work?
Again, the friendly working environment.
Best piece of advice you've been given whilst at HTM?
Don’t do all the work yourself, make sure you delegate.
Is there a message you'd like to share on this business milestone?
I’d like to take this opportunity to congratulate HTM on reaching their 30 year milestone in the industry. Such an achievement and good luck for many years to come.
Matt Higgs
HSEQ Director
Matt Higgs
HSEQ Director
What is your name?
Matt Higgs
What is your job title?
HSEQ Director
How long have you worked for HTM?
8 years
Tell us about your role? What do you enjoy the most?
The role is different every day. H+S is often viewed as boring in a lot of other industries, but in our work, it genuinely is intertwined in everything that we do.
First memory at HTM?
The Seeing is Believing show in Leicester 2 months in. It showed me the company works incredibly hard but wants to have fun at the same time.
What are the top 3 attributes that you need to succeed in your role at HTM?
Integrity, loyalty and a will to succeed.
What do you believe has been the key to HTM’s success over the past 30 years?
The culture that has been organically created, where employees are loyal and HTM runs through their veins. I can't put my finger on exactly how it happens, but 99% of the time, when someone joins, you see them very quickly become "HTM"
What are you currently looking forward to/excited about for the business?
The development of the business in all areas and departments as we've grown and see us become a bigger player within the industry.
What advice do you have for anyone considering a career in Traffic Management?
Take the leap and get involved. It's hard work but rewarding.
What do you like about working in the traffic management industry?
It’s an ever-growing industry that is developing and has great businesses within the industry.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Collaboration. HTM wouldn't be where it is today without this value being intrinsically linked to its employees and how we act with each other and our clients.
What’s your favourite memory or proudest moment while working at HTM?
Seeing the first Streets Ahead Awards where we recognised our employees. It was amazing to see a business of our size celebrate our people in such a positive way and be a part of that.
What do you think makes HTM such a great place to work?
The people at all levels of the business and the value everyone brings.
Best piece of advice you've been given whilst at HTM?
If you've made a mistake, we can fix it if we are open and honest about it, and we will learn not to make that mistake again.
Is there a message you'd like to share on this business milestone?
It's been amazing to play a part in this over the last 7 years, and credit has to go to all of those people who were involved 30 years ago, to those who have been with us but perhaps have moved on to pastures new, and the current employees we have within the business. It's exciting to be a part of the next 30 years and to see where it takes us. Here's to the next 30!
Sharon Yates
Traffic management Operative
Sharon Yates
Traffic management Operative
What is your name?
Sharon Yates
What is your job title?
Traffic management Operative
How long have you worked for HTM?
4 and half years
Tell us about your role? What do you enjoy the most?
My job role has taken a change over the last couple of years, I tend to do a bit of everything from maintaining on-going jobs, installation of new jobs and collection of any redundant kit we may find. This could be local or as far as London or Liverpool.
First memory at HTM?
Feeling very welcomed by male colleagues (as it's not typically a woman's role).
What are the top 3 attributes that you need to succeed in your role at HTM?
Flexibility, knowledge of different aspects of the job and sing your own initiative.
What do you believe has been the key to HTM’s success over the past 30 years?
Great management, and having a reliable workforce who enjoy doing a good job.
What are you currently looking forward to/excited about for the business?
30 years and being top of the game is something to be proud of and hopefully I can keep looking forward to being part of this.
What advice do you have for anyone considering a career in Traffic Management?
I would encourage any woman to give this industry a go; it can be hard work, but also rewarding.
What do you like about working in the traffic management industry?
Meeting different people and travelling to different parts of the country.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety. If you do your job correctly and safely, then your preventing any chances of an accident occurring that could be avoided for yourself or members of the public.
What’s your favourite memory or proudest moment while working at HTM?
For me, it's how sympathetic and understanding HTM is as a company, ESPECIALLY MO, during the worst time of my life, when both my parents passed away! Mo called every day, checking in on me and just general talking , she really helped in my grief process. Thank you Mo.
What do you think makes HTM such a great place to work?
Good working environment, great HR staff who are there to listen.
Best piece of advice you've been given whilst at HTM?
Learn to ignore what a minority of people say to you! Members of the public can say cruel things, hold your head up and SMILE!!
Is there a message you'd like to share on this business milestone?
Keep doing our best, and we will stay the best.
Kye Owen
Traffic management 12AB Operative
Kye Owen
Traffic management 12AB Operative
What is your name?
Kye Owen
What is your job title?
Traffic management 12AB Operative
How long have you worked for HTM?
2 years
Tell us about your role? What do you enjoy the most?
My role as a 12AB operative is to install, maintain and remove high-speed road works. I enjoy the role as we are all a tight-knit group and all work together to get the job done
First memory at HTM?
Starting my first day as a 16-year-old in the depot sign-making room.
What are the top 3 attributes that you need to succeed in your role at HTM?
Teamwork, drive to succeed and willingness to learn.
What do you believe has been the key to HTM’s success over the past 30 years?
The care and support given to the workforce. As we work in highly stressful and challenging environments, the office staff is always checking in and making sure we are all fit to work./p>
What are you currently looking forward to/excited about for the business?
I’m looking forward to having the new fleet of vans to work off and see the company demonstrate a high standard of vehicles.
What advice do you have for anyone considering a career in Traffic Management?
Be willing to work and learn. And trust your Foreman, they are there to teach you and get the job done correctly.
What do you like about working in the traffic management industry?
The brotherhood between operatives.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Delivery - it’s imperative all the TM we install is of a high quality and is done safely, not just for the client but for members of the public too.
What do you think people misunderstand about what you do?
People think we close roads for the fun of it and sit in the van all night, but in reality we are always working, whether that’s coming up with a plan for the installation of the job, conducting maintenance, operating an airlock or preparing for removal of the job.
What’s your favourite memory or proudest moment while working at HTM?
Working the Birmingham marathon and the atmosphere and treatment we received of not only the runners but the supporters who came out to support a loved one.
What do you think makes HTM such a great place to work?
We as a workforce are always met with a positive attitude and clear instructions from management about the required tasks.
Best piece of advice you've been given whilst at HTM?
Get your head down and learn as much as you can. It’s not all about how fast we can get a job, on its how safely we can go home at the end of the night.
Is there a message you'd like to share on this business milestone?
Congratulations on all the hard work and dedication and let’s continue to push to see HTM witness further success.
Mikee Booth
Technical Manager
Mikee Booth
Technical Manager
What is your name?
Michael Booth
What is your job title?
Technical Manager
How long have you worked for HTM?
19 years
Tell us about your role? What do you enjoy the most?
As Technical Manager one of my biggest focuses is the compliance of documentation such as Safe Systems of Work (SSOW), making sure the method statements are correct and achievable. One way I do this is by auditing, seeing the operatives install and remove traffic management and see if the methods are correct and our workforce is all working to them. I enjoy learning such as reviewing documents and new releases of legislation and seeing how they affect HTM and how we can implement them.
First memory at HTM?
Working in the depot at number 2 Tyburn Road drinking tea from a huge urn, smoking cigarettes in the canteen and everybody having a good laugh.
What are the top 3 attributes that you need to succeed in your role at HTM?
Being adaptable to change, having a thirst for knowledge and being a team player.
What do you believe has been the key to HTM’s success over the past 30 years?
Very simple principle - be the best! Good relationships. Trust.
What are you currently looking forward to/excited about for the business?
Growth.
What advice do you have for anyone considering a career in Traffic Management?
Keep your head down, work hard, learn and be positive.
What do you like about working in the traffic management industry?
The variation you get to experience every single day.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety. I think this feeds into everything we do. From how we do things, how we plan things, how we innovate, approach new ideas and delivery.
What’s your favourite memory or proudest moment while working at HTM?
Being nominated for awards as part of a team. Such as the A38(M), when I was involved from start to finish and helped deliver a very successful scheme. Being such a big part of Birmingham development, from the Bullring, M42 and Birmingham Airport access roads to name a few.
What do you think makes HTM such a great place to work?
Your hard work is rewarded.
Best piece of advice you've been given whilst at HTM?
Don't do something tomorrow when it can be done today.
Is there a message you'd like to share on this business milestone?
Being a part of the company growing from 7 ops when I joined to now, I feel very proud to be a part of that growth and watching the hard work materialise into the company we are today.
Daniel Freeland
Traffic Management Operative
Daniel Freeland
Traffic Management Operative
What is your name?
Daniel Freeland
What is your job title?
Traffic Management Operative
How long have you worked for HTM?
13 months
Tell us about your role? What do you enjoy the most?
I love working with the public and also enjoy setting out diversions and road closures.
First memory at HTM?
My first memory is my first day on the job working with Daniel Pitts.
What are the top 3 attributes that you need to succeed in your role at HTM?
A focus on safety, you need to be hard working, and you need stamina.
What do you believe has been the key to HTM’s success over the past 30 years?
Safety! Diversity! Wellbeing!
What are you currently looking forward to/excited about for the business?
More contracts around the county.
What advice do you have for anyone considering a career in Traffic Management?
Be willing to learn and have great attention to detail. Always be fit and well for work! Safety must come first.
What do you like about working in the traffic management industry?
Meeting the general public and being involved in major works and seeing the end product.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety! Being safe is what gets you home to your family after your shift.
What do you think people misunderstand about what you do?
They always seem to think we are the ones doing the works, I.e. resurfacing/repairs to lights, when what we do is create a safe working zone for our clients and safe diversions for all road users.
What’s your favourite memory or proudest moment while working at HTM?
Proudest moment for me was being a part of the Brave the Shave charity event where we shaved are heads/legs for Pancreatic Cancer UK. I am a trained Barber so was a key part of the event!.
What do you think makes HTM such a great place to work?
I believe it’s a great place to work due to how its run and how much help is always available to you, whether it be mental health support or relating to work issues.
Best piece of advice you've been given whilst at HTM?
Always be safe!
Is there a message you'd like to share on this business milestone?
Congratulations to being 30! What a fantastic achievement and here’s to many more.
Andy Booth
Contracts Manager
Andy Booth
Contracts Manager
What is your name?
Andy Booth
What is your job title?
Contracts Manager
How long have you worked for HTM?
24 years
Tell us about your role? What do you enjoy the most?
My role is to manage the contracts and the contracts team, delivering a professional and high-quality traffic management service for our clients to complete their works.
First memory at HTM?
My job interview with Keith in June of 2001. I had just come back from Australia and was looking for a job. My brother Mikee was already working for Keith at HTM, and he had arranged for me to have an interview with him. We had a lovely chat about my time in Australia and my experiences working on the road, and what qualifications I already had. We discussed what he required me to do and explained about HTM and traffic management in general. Keith came across as someone who was interested in you and what you had to say and I left the meeting feeling excited to start working for both HTM and Keith.
What are the top 3 attributes that you need to succeed in your role at HTM?
Good attitude, hardworking and professional.
What do you believe has been the key to HTM’s success over the past 30 years?
Delivering professional traffic management, which has resulted in repeat business and the growth of the company over 30 years. Having a family feel to the business too, which has allowed employees to grow within the business.
What are you currently looking forward to/excited about for the business?
The new changes within the business and the continual growth!
What advice do you have for anyone considering a career in Traffic Management?
Take that step and do it, you can make a lifelong career out of it.
What do you like about working in the traffic management industry?
How everyday seems to throw up something different.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Delivery - from working on the road and dealing with site crews, to working my way up through the business to contracts manager, delivering for our clients has been a big part of my working life at HTM.
What’s your favourite memory or proudest moment while working at HTM?
My proudest moment was the delivery of the IWP programme with the sheer amount of work we delivered with our usual high standards and for this going on to win a number of awards, a testament to our work and all those involved in the project.
What do you think makes HTM such a great place to work?
Everyone is invested in the prosperity and development of the business. We are all working towards the same goals.
Best piece of advice you've been given whilst at HTM?
A good attitude goes a long way!
Is there a message you'd like to share on this business milestone?
As we celebrate this special anniversary, we look forward to the future with the same passion and commitment that brought us here. Here’s to continuing our journey together for many more successful years!
Spencer Bailey
IPV / TM Foreman / 12C supervisor / TSCO
Spencer Bailey
IPV / TM Foreman / 12C supervisor / TSCO
What is your name?
Spencer Bailey
What is your job title?
IPV / TM Foreman / 12C supervisor / TSCO
How long have you worked for HTM?
Started in 2001, left for a bit, then came back.
Tell us about your role? What do you enjoy the most?
Taking pride with, installing, maintaining and removing high speed TM to a high standard and once installed, enjoy having a laugh and joke with the people I get on with at HTM / my crew.
First memory at HTM?
Working day and night in a old P reg transit (P114 GOK), which back then was considered to be one of the newer vans.
What are the top 3 attributes that you need to succeed in your role at HTM?
My 3 qualities that I use in my role are :
I can't help but be a bit pedantic / attention to detail with everything I do at work Problem-solving issues that may occur, using 24 years of experience and knowledge Knowing the networks (area 9 and 7) like the back of my hand, especially area 9
What do you believe has been the key to HTM’s success over the past 30 years?
Reliably and constantly providing TM on time and to a high standard, that clients can depend upon..
What are you currently looking forward to/excited about for the business?
Continuing to be busy and continued growth.
What advice do you have for anyone considering a career in Traffic Management?
You'll make friends for life, you'll enjoy the time that you spend at work and if you choose high speed, a lot of money can be earned.
What do you like about working in the traffic management industry?
There’s no other job like it, you're in different locations most nights.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety - it's the fundamental core of everything related to traffic management. Without safety, we can't do what we do on a nightly/daily basis. The other values follow on from safety.
What do you think people misunderstand about what you do?
Sometimes I feel people may see myself in my yellows and assume I'm just a low-paid labourer on the end of a shovel etc, but I feel strongly that I'm a skilled worker & what I / we do with the traffic on the motorway of a night is a skill, that not everyone could do.
What’s your favourite memory or proudest moment while working at HTM?
I have many memories over 23 years, that have made myself laugh. One nice but sad memory that I wish I never had to do was gifting HTM a remembrance tree, a bench and plaques for someone I and many others miss, Keith.
What do you think makes HTM such a great place to work?
A balance of having to be professional at times, but also still being able to have a bit of fun and banter, I feel the office are supportive of the above.
Best piece of advice you've been given whilst at HTM?
If you feel something isn't right, challenge and question it .
Is there a message you'd like to share on this business milestone?
Looking forward to the next 30 years!
Nathan Beetlestone
Procurement & Asset Manager
Nathan Beetlestone
Procurement & Asset Manager
What is your name?
Nathan Beetlestone
What is your job title?
Procurement & Asset Manager
How long have you worked for HTM?
20 years next February!
Tell us about your role? What do you enjoy the most?
Setting up, building a good working relationship with and managing our suppliers.
Exploring new products, negotiating costs and ensuring a good service for HTM.
Working closely with all our depots and staff to manage, maintain and ensure we are efficient with all our equipment hires.
Managing stock levels within all our depots with regular catch ups and stock takes with each department.
And loads of other stuff that crops up needing some TLC!
I enjoy working with a wide variety of different people, suppliers and departments. The great work-life balance and ethos at HTM make it easier to get out of bed in the morning!/p>
First memory at HTM?
Putting hundreds of metal barriers out in the morning and then collecting them every night. Oh yeah, and it was freezing cold. My body didn't know what had hit it! But this was with all my Slovakian "Brothers" who taught me so much and took me under their wings. They had the "work hard, play hard"; attitude which is so HTM.
What are the top 3 attributes that you need to succeed in your role at HTM?
Communication, Negotiating and Attention To Detail.
What do you believe has been the key to HTM’s success over the past 30 years?
Being proactive, whether it be with innovation or
a safety issue, HTM want to lead the way. Always growing at a steady pace. Literally doing TM to a high standard and doing the best for our Client, even if we sometimes need to be honest and explain that there are some things we can't do. Getting the right people in the right job roles. The time and effort dedicated towards training. Welcoming in people from all walks of life and
giving everyone a fair chance.
But mainly all this is down to HTM's Godfather, Keith Baldwin, he did it his way and took us all along for the ride!/p>
What are you currently looking forward to/excited about for the business?
Exploring potential new products and trialling them. Unlocking more potential/understanding of our new IT systems. Helping set up and develop new Depots in new areas as and when we expand. A social value project aimed at a school in need of some help. And of course, hitting my 20 years at HTM next February!
What advice do you have for anyone considering a career in Traffic Management?
Do it!! It is hard graft but it is a great way to earn a living with loads of opportunities for future progression. You will be joining a team of great people with a great work ethic, but who can also have a laugh too! (At HTM atleast!)
What do you like about working in the traffic management industry?
The people. It is an industry that does have that "we are in this together" vibe. It is that link between keeping our Clients and the public safe at the same time. I also like the attention to safety and training. There are always those people above trying to improve the industry and make it a better place. Also the variety of work, not always doing the same type of TM.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety trumps all, we want everyone to go home in one piece after each shift. But for my particular job role it would be Collaboration. The working with suppliers to get exactly what our operations and depot teams need in reality is the goal.
What’s your favourite memory or proudest moment while working at HTM?
My favourite memory is those Friday afternoons where the Depot Staff had grafted hard to get the weekend and Monday prepped. We would then sit outside in the sun, having some food and laughs together. It never lasted long as we then got bombarded with some last-minute stuff!
What do you think makes HTM such a great place to work?
The people, the banter, the graft.
Best piece of advice you've been given whilst at HTM?
Most people are good and doing the big things right, but it is all the little things that make the difference. (Keith Baldwin)
Is there a message you'd like to share on this business milestone?
WORK HARD, PLAY HARD, BE SAFE!!
Danny Thorn
Head of Development
Danny Thorn
Head of Development
What is your name?
Danny Thorn
What is your job title?
Head of Development
How long have you worked for HTM?
3 years
Tell us about your role? What do you enjoy the most?
My role is varied, but I oversee training and development, plus other projects, such as Re-flow, and dip into assist with tenders and other business activities. I enjoy the variety. In terms of Training and Development, I enjoy helping and supporting people and seeing them thrive. I'm always looking at ways we can improve and innovate, so enjoy the creative side of this, coming up with ideas and putting them into practice.
First memory at HTM?
I remember thinking “Wow, everyone has been here a long time…”
What are the top 3 attributes that you need to succeed in your role at HTM?
Positive can do attitude. Willingness to contribute and be part of a team. Belief that we are doing the right thing.
What do you believe has been the key to HTM’s success over the past 30 years?
Consistently high standards in terms of delivery and H&S - this is what the customers see and why I believe we have good retention.
What are you currently looking forward to/excited about for the business?
The use of technology, specifically AI and AI Agents - exploring how this could benefit the business.
What advice do you have for anyone considering a career in Traffic Management?
They are always digging up the road and footpaths somewhere, so TM is a secure industry that is always busy which, if you are willing to work hard, offers a level of job and career security.
What do you like about working in the traffic management industry?
Being part of an industry which is essential when it comes to keeping the country running; without TM no other on highways can happen.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Innovation - at the moment this is on my mind - the world is changing rapidly and we face many challenges, so innovation is essential to ensure we evolve the business.
What’s your favourite memory or proudest moment while working at HTM?
Creating and delivering the Competency Assessment Book; both the original hard copy version and now the latest app version..
What do you think makes HTM such a great place to work?
HTM have good intentions and culture. They want to do things properly and to a high standard, which is an important attribute.
Best piece of advice you've been given whilst at HTM?
Have fun.
Is there a message you'd like to share on this business milestone?
30 years in business is a significant achievement for any business. Whilst I wasn't at HTM when Keith started HTM, I've seen its growth over the years. One of the most impressive aspects of HTM is it still feels like a small family-run business, despite being far more than that now. The foundations and principles the business was built upon seem as relevant today as they were when the first cone went out 30 years ago.
Robson Weaver
Quantity Surveyor
Robson Weaver
Quantity Surveyor
What is your name?
Robson Weaver
What is your job title?
Quantity Surveyor
How long have you worked for HTM?
Nearly 2 years.
Tell us about your role? What do you enjoy the most?
I work in the commercial department, working closely with finance and contracts team to look at the profitability of jobs, forecasting works, and the process from finishing on site to then getting paid. I enjoy the variety. The past 18 months have seen significant changes to the finance / commercial set up of the business. Various external factors have played their part and presented us with many challenges. I enjoy solving those and looking at new ways to do things.
First memory at HTM?
I arrived for my interview and the sign behind Pol's desk was being fitted. Keith (RIP) insisted it wasn't perfectly straight, and told them to move it!
What are the top 3 attributes that you need to succeed in your role at HTM?
Resilience - It's often difficult, there's lots of data and we're in previously unexplored territory.
Communication - Often lots of people are involved in the work we do, clients and colleagues. It's important to know how to talk to them.
Analytic reasoning - Life as a QS!
What do you believe has been the key to HTM’s success over the past 30 years?
I think the example I gave about my first memory at HTM. If you can't do the little things right, you'll never do the big things right. The little things have mattered over the last 30 years.
What are you currently looking forward to/excited about for the business?
The unknown! Who knows what the future holds.
What advice do you have for anyone considering a career in Traffic Management?
Why not?!
What do you like about working in the traffic management industry?
The satisfaction of knowing the work we do directly impacts people’s lives and safety, and the functioning of the community and infrastructure.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Innovation, and the process of iterative improvement. If we can look for new ways to do things, change out the stuff that doesn't work, refine the stuff that does, that's where success lies.
What’s your favourite memory or proudest moment while working at HTM?
My favourite memory is the Highways Awards last year, for two reasons. Firstly, the opportunity to celebrate the teams’ success with the development programme and secondly, spending time with the team and other industry partners.
What do you think makes HTM such a great place to work?
The people.
Best piece of advice you've been given whilst at HTM?
Slow down.
Is there a message you'd like to share on this business milestone?
HTM is a great place to work, and being part of the last 2 years has been a fantastic experience. Here’s to the future and many more years of success together!
Matus Fedorco
Contracts Manager
Matus Fedorco
Contracts Manager
What is your name?
Matus Fedorco
What is your job title?
Contracts Manager
How long have you worked for HTM?
19 years
Tell us about your role? What do you enjoy the most?
Dealing with new clients, making sure our service is delivered to a high standard as per our clients’ expectations. Always nice to receive some positive feedback as a reward.
First memory at HTM?
Memories of the old office at 2 Tyburn Road with a much smaller team, but always having lots of fun.
What are the top 3 attributes that you need to succeed in your role at HTM?
Positive and friendly approach, ability to solve problems, being organised and on top of things at all times.
What do you believe has been the key to HTM’s success over the past 30 years?
Teamwork, our collaborative approach and positive attitude.
What are you currently looking forward to/excited about for the business?
New changes in the office structure which will help our job roles and give us more time to concentrate on new works.
What advice do you have for anyone considering a career in Traffic Management?
I love the fact that you can manage your day, even as a TM op starting in the industry, you are on different sites pretty much every week, meeting new people and seeing different areas of the business.
What do you like about working in the traffic management industry?
Various aspects, lots of different challenges, different sites we are working on, loving the fact that this type of work enables me to know more areas around the country and meet new people/clients.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Delivery - very important in my job role, I know the amount of responsibility sitting on my shoulders and that's why I`m always trying to achieve the best results for the whole depot.
What’s your favourite memory or proudest moment while working at HTM?
Lots of good memories from the past, but currently it’s being responsible for taking over the Lincoln depot and keeping the very high standard of work the business is known for, creating very strong relationships with clients and stakeholders. The trust from the company to be able to look after the Lincoln depot was a proud moment.
What do you think makes HTM such a great place to work?
The positive, supportive and collaborative approach to solve all types of issues we have faced over the years.
Best piece of advice you've been given whilst at HTM?
The best piece of advice I’ve received is to always communicate openly and clearly with colleagues. In an office environment, so much depends on collaboration, and I’ve found that being transparent and proactive with communication prevents misunderstandings and helps the team work more effectively together.
Is there a message you'd like to share on this business milestone?
Just to say that I`m proud to be a part of this.
Cieran Blake
Operations Manager
Cieran Blake
Operations Manager
What is your name?
Cieran Blake
What is your job title?
Operations Manager
How long have you worked for HTM?
5 + years
Tell us about your role? What do you enjoy the most?
My role involves managing the Perry Barry depot and all works run from this location. This means managing the diary, assigning the right crews to works, supporting the Supervisors and Coordinators in their roles. Managing my team.
What are the top 3 attributes that you need to succeed in your role at HTM?
Drive. Empathy. Resilience.
What do you believe has been the key to HTM’s success over the past 30 years?
Our established reputation in the industry - it shows long term credibility and trust.
What are you currently looking forward to/excited about for the business?
To see where we will be in the next 5 years with the growth we are seeing.
What advice do you have for anyone considering a career in Traffic Management?
Ask questions, be willing to learn! Nothing worse that not understanding what your expected to do.
What do you like about working in the traffic management industry?
Not everyday is the same, everyday is a school day.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Delivery - My job is all about delivering and making sure I deliver daily, both individually and ensuring my teams do the same.
What do you think people misunderstand about what you do?
The fact thats it’s reactive and things are constantly changing - things can change or jobs can come on last minute and you need to be able to adapt.
What’s your favourite memory or proudest moment while working at HTM?
Being asked to step up into the office was a proud moment but getting promoted to management was another career highlight.
What do you think makes HTM such a great place to work?
The family vibe.
Best piece of advice you've been given whilst at HTM?
Anything is possible, always give it 100%.
Is there a message you'd like to share on this business milestone?
Happy birthday HTM! Long may it continue.
Cheri Hicks
Fleet Administrator
Cheri Hicks
Fleet Administrator
What is your name?
Cheri Hicks
What is your job title?
Fleet Administrator
How long have you worked for HTM?
5 years
Tell us about your role? What do you enjoy the most?
As fleet administrator I work on different projects to support our fleet such as vehicle idling and vehicle checks. I also complete overtime work as a TM
operative, so I enjoy interacting with the guys and girls on the road, also making an impact where possible to save money for the business.
First memory at HTM?
Having my interview with Greg!
What are the top 3 attributes that you need to succeed in your role at HTM?
Communication skills, experience on the road as well as in the office - this really helps in my role as I understand both elements of the business and adaptability
What do you believe has been the key to HTM’s success over the past 30 years?
Keeping it like a family-run business.
What are you currently looking forward to/excited about for the business?
I’ve been working on an internal vehicle idling campaign with marketing, so I’m excited to see this go live and have an impact on all aspects of the business.
What advice do you have for anyone considering a career in Traffic Management?
People think TM isn't for women, but they couldn't be more wrong. Don’t be put off by the typical industry image of it being ’hard-hat, male-dominated' work. Women are increasingly joining as TMO's. Physical
demands exist, but the industry also values planning, communication, and compliance skills—areas where women can excel.
What do you like about working in the traffic management industry?
For myself, no day is the same, and working out on the road on a weekend gives me great satisfaction.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
The value that resonates most strongly with me is Social Value. As a Fleet Administrator, I see every vehicle and every journey as more than just transport—they’re part of a wider system. By keeping the fleet compliant, safe and efficient, I’m helping ensure that drivers can work confidently, goods and services reach people on time, and the environmental impact is minimised. For me, social value also means promoting fairness, sustainability, and inclusivity in the workplace. Knowing that the work I do contributes to safer roads, stronger communities, and a more responsible industry gives real meaning to my role.
What do you think people misunderstand about what you do?
That it’s a male-only industry!
What’s your favourite memory or proudest moment while working at HTM?
When I first joined the Transport department and started looking into vehicle idling and saved a large chunk of money for the business!
What do you think makes HTM such a great place to work?
The people and the attitude it has towards working practice.
Best piece of advice you've been given whilst at HTM?
To always try and stay positive.
Is there a message you'd like to share on this business milestone?
Here's to another 30 years, well done HTM!
Ben Kirby
Operations Coordinator
Ben Kirby
Operations Coordinator
What is your name?
Ben Kirby
What is your job title?
Operations Coordinator
How long have you worked for HTM?
5 years
Tell us about your role? What do you enjoy the most?
I enjoy organising jobs from start to finish, from the client requesting the work to requesting TM designs, then booking the jobs in. Also the gratification we receive when the job goes as planned and passing on the feedback to my teams completing the work
First memory at HTM?
The cleaning van competition on the company’s internal platform with a funny trending hashtag.
What are the top 3 attributes that you need to succeed in your role at HTM?
The three most crucial attributes are effective communication, adaptability, and problem-solving.
What do you believe has been the key to HTM’s success over the past 30 years?
I think strong leadership has played a massive role in the success of HTM.
What are you currently looking forward to/excited about for the business?
I am excited about collaborating and working towards the company getting even bigger. Every day at work is an opportunity I have to contribute to the growth of the company.
What advice do you have for anyone considering a career in Traffic Management?
I would say go into it head first and fully commit to learning everything available to you as you will get out of it what you put in.
What do you like about working in the traffic management industry?
Everyday is different, every job has its own curve balls to work around with everything being site specific.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Delivery - as I pride myself on doing a good job.
What’s your favourite memory or proudest moment while working at HTM?
I think my quick rise through the business is my proudest moment, from starting here completely new to traffic management as a trainee, to being a coordinator within three years.
What do you think makes HTM such a great place to work?
A positive and inclusive culture, alongside opportunities for growth and development.
Best piece of advice you've been given whilst at HTM?
It always works itself out. When things get tough, take five and then go again.
Is there a message you'd like to share on this business milestone?
I think a thanks should go to everyone, from the ops on the road to every department in the office, and all the contracts teams involved for the continued hard work on a daily basis.
Ben Smith
Operations Manager
Ben Smith
Operations Manager
What is your name?
Ben Smith
What is your job title?
Operations Manager
How long have you worked for HTM?
3 years
Tell us about your role? What do you enjoy the most?
My role varies massively, covering a large scope of responsibilities. I enjoy overseeing a depot, planning large complicated schemes, from a thought bubble all the way through to delivery. I enjoy working with other people and collaborating.
First memory at HTM?
Meeting Greg and Marcus at the old office in 409 for the first time and feeling welcomed.
What are the top 3 attributes that you need to succeed in your role at HTM?
Respect, trust, drive.
What do you believe has been the key to HTM’s success over the past 30 years?
HTM's ability to adapt to any situation, the drive of the employees, the positive culture.
What are you currently looking forward to/excited about for the business?
For me, I like to see the growth, the building of positive relationships and reputation.
What advice do you have for anyone considering a career in Traffic Management?
Take notice of detail, TM is a very fast-paced and intense industry and attention to detail is key.
What do you like about working in the traffic management industry?
For me in the office, I like the freedom and the way I am trusted and empowered to manage my own workload.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety. No matter what task you undertake, whether in the TM industry or in your own life, safety comes first.
What’s your favourite memory or proudest moment while working at HTM?
I have too many to choose from, however, I am most proud of my achievements and personal development whilst at HTM. This job and business have allowed me to progress and given me the tools to do so.
What do you think makes HTM such a great place to work?
A combination of the family touch and employees who actually care.
Best piece of advice you've been given whilst at HTM?
The standard you walk past is the standard you accept.
Is there a message you'd like to share on this business milestone?
It’s great to have been a part of this journey, here’s to the next 30!
Brett Crutcher
Head of Finance
Brett Crutcher
Head of Finance
What is your name?
Brett Crutcher
What is your job title?
Head of Finance
How long have you worked for HTM?
3 years and 9 months.
Tell us about your role? What do you enjoy the most?
I am involved in overseeing the company's accounting operations, ensuring financial reporting accuracy, maintaining robust financial controls, and supporting strategic financial planning and decision-making. My role involves managing the finance team, preparing budgets and forecasts, and collaborating with other senior leaders, while also ensuring compliance with
accounting standards and legislation. What I enjoy the most is the daily collaboration and engagement with the HTM team and that every day is
different, there's no day that's the same.
Very welcoming by great people.
Very welcoming by great people.
What are the top 3 attributes that you need to succeed in your role at HTM?
Commercially aware, driven and respectful.
What do you believe has been the key to HTM’s success over the past 30 years?
The Culture - the business always endeavours to be one-step ahead of competitors.
What are you currently looking forward to/excited about for the business?
Being part of the next stage of the journey - continuing the development and growth of the business support through robust strategic financial planning and decision-making.
What advice do you have for anyone considering a career in Traffic Management?
If you are self-motivated and driven - join us. Everyday is a learning day.
What do you like about working in the traffic management industry?
This is my first and only experience of the traffic management industry. Therefore the learning is what I enjoy the most.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Collaboration. This is so important to my role, as the whole team has to be empowered to engage and own the decision-making.
What’s your favourite memory or proudest moment while working at HTM?
Streets Ahead Award for 23/24 - firstly been nominated for Innovation and then actually winning the award. One of the proudest moments of my career.
What do you think makes HTM such a great place to work?
The people and the culture.
Best piece of advice you've been given whilst at HTM?
Positivity.
Is there a message you'd like to share on this business milestone?
Here's to the next 30 years - onwards and upwards.
Shemaiah Johnson
Traffic Management Operative
Shemaiah Johnson
Traffic Management Operative
What is your name?
Shemaiah Johnson
What is your job title?
Traffic Management Operative
How long have you worked for HTM?
3 years on the agency, 2 years full time.
Tell us about your role? What do you enjoy the most?
The new challenges you face everyday as no day is ever the same.
First memory at HTM?
Turning up in my bright clean new uniform and my backpack feeling like a kid starting secondary school!
What are the top 3 attributes that you need to succeed in your role at HTM?
Confidence, good communication and patience.
What do you believe has been the key to HTM’s success over the past 30 years?
Perseverance.
What advice do you have for anyone considering a career in Traffic Management?
Don’t listen to all the bad press you hear, give it a go and see for yourself, as long as you’re dedicated in your role, you will be fine.
What do you like about working in the traffic management industry?
The flexibility and challenges.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Safety - We all want to make it home to our families at the end of the day.
What do you think people misunderstand about what you do?
They think we sit around all day in the vans!
What’s your favourite memory or proudest moment while working at HTM?
Winning a Streets Ahead Award for the Safety value at the start of the year.
What do you think makes HTM such a great place to work?
The operatives all get along, no matter who you work with.
Best piece of advice you've been given whilst at HTM?
Be patient.
Is there a message you'd like to share on this business milestone?
Keep up the good work!
Chris Hassall
Traffic Management Foreman
Chris Hassall
Traffic Management Foreman
What is your name?
Chris Hassall
What is your job title?
Traffic Management Foreman
How long have you worked for HTM?
Nearly 14 years.
Tell us about your role? What do you enjoy the most?
I’m a high-speed foreman and Street Works Supervisor. One thing I enjoy about my role is the variety of different traffic management that I get to do.
First memory at HTM?
Getting disciplined by Keith!
What are the top 3 attributes that you need to succeed in your role at HTM?
Brains, being energetic and listening.
What do you believe has been the key to HTM’s success over the past 30 years?
Having a good understanding of the trade, working well with the clients and being able to deliver a good knowledge of the industry.
What are you currently looking forward to/excited about for the business?
The opportunity to continue coming to work and doing a good job.
What advice do you have for anyone considering a career in Traffic Management?
If you like working and you're energetic, it's a good industry to get into.
What do you like about working in the traffic management industry?
The pay's pretty good and I get to see lots of different parts of the country.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Delivery - taking pride in what I do on a daily basis.
What do you think people misunderstand about what you do?
Thinking we just install closures, just to get on their nerves! We are there to keep people safe.
What’s your favourite memory or proudest moment while working at HTM?
Helping a woman out when she was hit and forced into a ditch off the road.
What do you think makes HTM such a great place to work?
The knowledge we have in this industry.
Is there a message you'd like to share on this business milestone?
Happy birthday HTM.
Ryan Edwards
Depot Operative
Ryan Edwards
Depot Operative
What is your name?
Ryan Edwards
What is your job title?
Depot Operative
How long have you worked for HTM?
3 years +
Tell us about your role? What do you enjoy the most?
I'm tasked with being the lead depot operative at 409 Tyburn Road stores, mainly looking after and sorting through high speed signs and specials.
Daily tasks for high speed include putting away and sorting any return plate back to it's designated areas and repairing any damaged plate so it can be reused.
With the specials, daily tasks include stripping vinyl off plate back to template, dependant on the type of plate, assigning returns that have been stripped back to its designated space and making specials ready for collection.
What I enjoy most is having a team behind me that supports what we do. Having a strong foundation within the team helps run a smooth work process that makes tasks a lot easier to deal with.
First memory at HTM?
First memory was working on Lakey Lane on my first job for 6 weeks, seeing the job through on footpath resurfacing. Had a lot of positive interactions with public due to the job being a high-usage road.
What are the top 3 attributes that you need to succeed in your role at HTM?
Organisation, accountability, adaptability.
What do you believe has been the key to HTM’s success over the past 30 years?
Ability to grow.
What are you currently looking forward to/excited about for the business?
Securing more contracts.
What advice do you have for anyone considering a career in Traffic Management?
ITM is a good job to get into, it's such a diverse career with different paths to take, there's lots of different types of jobs and not everyday is the same.
What do you like about working in the traffic management industry?
Having lots of colleagues that you get to know well along the way. Being able to design and prepare specials for jobs.
Which of the values resonates the strongest with you and why? (Safety, Delivery, Innovation, Collaboration, Social Value, Mental Health).
Innovation and Collaboration.
I picked both because Innovation is probably the strongest that resonates with me, but collaboration is needed in all aspects.
Whatever part of the business I have worked with, I have always asked myself, how can this be done better, I'm always one for nothing is perfect; there's always something that can be improved.
First major role was locating kit for Kieran B, while doing this I came up with a good working system for locating kit which will take the least amount of trips and minimal time to do it. As I worked the contract, I found ways to improve and always tried to improve the process.
As that chapter ended, I was moved onto Dan L with the Advanced Warning Signs (AWS) for Birmingham. I managed to sort an unordered list to make collections easier. Dan then asked me to assist with production. While observing for a couple of days and helping, I found a few obstacles and came up with solutions to overcome them, which streamlined the production. After a bit of time, we were working well within the 7-day advanced warning notice.
Now currently I work within the stores leading a small team keeping track of specials and high-speed kit. Again, when joining I observed for a time to see how things went, and come up with solutions to any obstacles I had identified.
I strongly feel that everyone should try to be innovative, always trying to improve their work process to help build a better future for everyone. But without collaboration, this would not be possible, so this is a strong value too.
What’s your favourite memory or proudest moment while working at HTM?
Being nominated and winning a Streets Ahead award 2 years on the bounce.
What do you think makes HTM such a great place to work?
The diversity of people that work here.
Best piece of advice you've been given whilst at HTM?
Be yourself.
Is there a message you'd like to share on this business milestone?
Congratulations HTM!
